Intern Video Editing & Support (d/f/m)

Our team is like a navigation system for the successful experience of our users.

We don't just improve performance. We consider individual needs to provide customized training and resources tailored specifically to our clients. Interaction is at the heart of what we do. We look forward to answering questions and getting to the bottom of uncertainties.

We are proud to have an open door for feedback, because our customers' opinions drive change and improvement. We have a few pre-defined solutions, because we believe that every path should be unique.

The UsIS team is more than ‘just’ support. We are comrades-in-arms, believing in the vision and encouraging each other to take each step with confidence.

You will be taking care of

• Writing scripts for and editing driver-facing tutorial and onboarding videos that help our users get started and grow with confidence
• Designing materials such as one-pagers, posters, and merch for our depots, often on short notice
• Assisting in managing our driver merch from start to finish, including finding vendors, keeping track of budget and orders, and organizing delivery to the depots
• Taking on regular support shifts, helping users directly and gaining first-hand insight into what they really need
• Turning what you learn in support into better visual content, so our videos and materials answer the questions users actually have

You check these boxes

• You are proficient in Adobe Premiere Pro/DaVinci/Avid and you pick up new tools quickly
• You have a good eye for clear, engaging visual storytelling
• You genuinely enjoy supporting users and see support shifts as a valuable part of the role
• You welcome feedback and use it to make your work better
• You are a team player who stays humble, reliable, and happy to take on the tasks the team needs most
• You work in an organized, detail-oriented way and keep track of several projects at once
• You have strong English skills; German or any additional language is a plus

It is awesome if you also have

• Experience in scriptwriting for tutorials, explainer videos, or social content
• Interest in support or customer-facing roles
• An interest in user experience, onboarding, or learning design
• Experience with Figma is a plus

Take your chance

Be a part of shaping a fast-growing industry and make an impact from day one. You’ll have the chance to take on responsibility early, with guidance and support from experienced mentors. We foster a learning culture, collaboration on equal footing, and quick decision-making that moves things forward.

Currently, we’re proceeding only with candidates authorized to work in Germany or who already hold a Job Seeker Visa.

About us

At Bettermile, we believe delivery shouldn’t be business as usual. We’re transforming last-mile logistics to drive efficiency and create a better delivery experience for everyone.

Our geo-based, AI-powered SaaS product handles complex address processing, dynamic routing, and navigation. It is built to manage many stops and multiple constraints.

We’re setting a new standard for the last mile and pushing the industry forward, powered by a skilled, international team of tech enthusiasts, logistics experts, and a product suite designed to keep evolving.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Posted Sep 22, 2026

"German is not required"

Posted Sep 22, 2026