**\*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate***
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is **YES** - join the leader in the CX (Customer Experience) industry **TELUS Digital Bulgaria!**
As a **Digital Trust and Safety Analyst with German and English** you will be a part of a great team and all together will:
Review user-generated back-office information to ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks
*We’re looking for someone with:**
High attention to detail
Ability to defend decisions and provide context in thought process
Ability to identify patterns in behavior that can be leveraged for improved decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work
Experience investigating fraud, spam, or other types of inappropriate information is an asset
*Required Qualifications:**
Ability to process sensitive information
Fluent in **German**
B2 or higher **English** language skill
Knowledge of pop culture, global events, and culture of the market(s) you are serving
*In return, we will give you:**
**Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs**
**Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home**
**Plane Ticket from your location to Sofia**
**Taxi transportation directly from the airport to your accommodation**
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!
*Does it sound like the perfect job for you? Apply now!**
*About us:** TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
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