Solution Architect (German Speaking)

Client Engagement & Delivery

• Act as the primary technical point of contact for Hawk’s top-tier customers, ensuring a seamless onboarding experience and high levels of customer trust.
• Coordinate with client-side technical stakeholders to oversee the implementation of AI-driven transaction monitoring and screening solutions.
• Manage project timelines and billable utilization proactively, maintaining a consulting mindset toward time reporting and resource management.
• Probe client business logic to ensure solutions don't just meet technical specs, but solve core operational challenges like false positive reduction and regulatory compliance.

Your Profile:

Experience & Communication

• Extensive professional experience in technical implementation, solution architecture, or technical consulting, specifically within the enterprise software space.
• Native-level or professional fluency in German (C1/C2) and English is essential for managing our DACH enterprise portfolio.
• Proven ability to present complex technical concepts to both technical and non-technical audiences with confidence and clarity.
• Demonstrated experience leading customer-facing workshops and driving technical decision-making processes.

Technical Skills

• Strong background in technical design and the ability to architect end-to-end software solutions for large-scale organizations.
• Analytical mindset with the business acumen to connect technical configurations to broader financial crime prevention goals (FRAML).
• Experience managing the full lifecycle of technical documentation, from initial discovery to final sign-off.
• Ability to coordinate cross-functionally with internal engineering teams to resolve complex implementation roadblocks.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation