Team Leader Trade Compliance (f/m/d)

Introduction As the top Swiss e-commerce platform, with a crew of over 4’000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate about making genuine improvements.

We’ll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you.

Your responsibilities Trade Compliance is a key part of the Digitec Galaxus Supply Chain, covering all customs processes and serving as a crucial interface between Logistics, Procurement, Suppliers and Customs Authorities. You now have the opportunity to take this area to a whole new level. You inspire a wide range of stakeholders with your ideas and effortlessly translate operational needs into the technical requirements needed to make them happen.

When you encounter resistance, you see it as a challenge. You always keep the bigger picture in mind, while also being willing to dive into operational details to truly understand them. Above all, you bring a strong hands-on mentality to the role.

Take ownership of all customs clearance processes and ensure that all related tasks are completed accurately and on time Lead the Trade Compliance team both professionally and disciplinarily across Germany and Switzerland Contribute actively to projects requiring customs expertise, continuously improving processes and developing scalable solutions Monitor customs clearance costs and take responsibility for the internal control system Act as the Supply Chain Management representative in daily interactions with suppliers and internal stakeholders, while advising Category Management on customs, Incoterms and related topics Represent the company as the designated customs representative towards authorities and ensure that all necessary permits and authorisations are maintained at all times Your skills Completed degree in Business Administration, International Business, Business Law, Logistics or a related field, or commercial apprenticeship with further qualification as a Foreign Trade Specialist, Customs Specialist or Trade Compliance Manager Several years of professional experience in customs and import/export operations, ideally with initial leadership experience Solid knowledge of cross-border e-commerce specifics, including Swiss customs law Experience with customs software, ERP systems and the automation of Trade Compliance processes Analytical and solution-oriented mindset, a high degree of ownership and experience in project management Fluent in German and English Strong stakeholder management skills and proven ability to collaborate across Logistics, Finance, IT and external service providers You build trust through consistent and reliable actions You use creativity and initiative to solve problems and achieve goals Values, not empty words: Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practise and preach Courageous thinking: We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas Uncomplicated approach: Simplicity is at our core. Why start with us? We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes Flexibility and freedom: Every position is possible with an 80% workload Rapid growth: With us, growth is a continuous journey.