Account Manager (m/w/d) Marketplace Belgium

About your tasks:

• Take ownership of around 30 marketplace partners , build strong relationships and use regular performance conversations to identify opportunities around assortment, pricing, revenue, Ad Spend and overall business growth.
• Turn KPIs and data into action by identifying quick wins, understanding performance trends and translating your analysis into clear recommendations that help your partners grow.
• Take responsibility beyond your account portfolio by contributing to cross-functional projects , such as rolling out our CRM tool and establishing or improving processes across the organization.
• Collaborate closely with Customer Success, Key Account Management, Retail Media and other stakeholders , becoming a trusted point of contact for both your partners and internal teams.
• Explore how AI tools can make information processing, analysis and recurring activities smarter and more efficient, while continuously looking for ways to improve how we work

About you:

• You bring 2–4 years of relevant professional experience in Account Management, Partner Management, Key Account Management, Marketplace or E-Commerce and genuinely enjoy talking to partners and understanding their businesses.
• You are comfortable working with KPIs and Excel and know how to turn numbers into insights and actions. Pivot tables and lookup functions are familiar territory for you.
• You enjoy working independently , organizing a varied portfolio and taking ownership of additional projects rather than waiting for the next task to come your way.
• You have strong written and verbal communication skills in Dutch . Knowledge of French or German is a valuable plus, and you feel comfortable working in English as part of an international team.

About your benefits:

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Work and Life: We work with a fixed number of anchor days in the office. If your job does not require you to be present in the office, we can arrange the location you work from individually - even for up to 20 days a year anywhere in the EU.
• Personal development: We are happy to promote your professional future with us and offer various training courses in our company and with external partners.
• Mental Health: Get quick and professional help from psychologists from nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
• Employee discount: Every employee is given a 10% employee discount on all over the counter, beauty and personal care products in our online store.

Location

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation