Senior Account Manager, Enterprise

You'll work from our Munich office three days a week.

WHAT WE'RE LOOKING FOR

ESSENTIALS

• 8+ years of sales or account management experience, including experience managing complex enterprise or strategic customer relationships.
• A proven track record of retaining and growing existing accounts through renewals, upsell, cross-sell or other expansion motions.
• Experience managing multi-stakeholder customer relationships, including engagement with senior commercial, finance, operations, product or technology leaders.
• Strong commercial, communication and negotiation skills, with the ability to simplify complex topics and build trusted relationships internally and externally.
• Experience working cross-functionally to resolve customer issues, manage escalations and deliver complex onboarding, implementation or post-go-live initiatives.
• Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products. Experience with API-enabled products is an advantage.
• Native German and English fluency required.

PREFERRED

• Experience managing enterprise accounts in payments, FX, cross-border payments, treasury, cards, embedded finance or other financial infrastructure products.
• Experience developing strategic account plans, leading QBRs or executive business reviews, and building relationships with C-level stakeholders.
• A data-driven approach to account health, forecasting, renewal planning and commercial prioritisation, with strong CRM discipline.
• Curiosity, resilience and an entrepreneurial mindset, with the ability to operate effectively in a fast-growing environment, adapt to evolving priorities and proactively solve complex customer problems.

YOU'LL THRIVE HERE IF

• You have a track record of hitting your numbers, and you’re motivated by stretch goals.
• You own the outcome and you don't wait for permission to fix what's broken.
• You're excited by a category that hasn't been won yet, and want to be early enough to shape it.
• You connect dots across functions and hold the big picture without losing grip on the details.
• You simplify complexity rather than hiding behind it.

LEARN MORE ABOUT YOUR TEAM

Enterprise Business is about more than closing deals. This team helps large, often multinational organizations solve complex financial challenges that go well beyond a single product decision — moving money globally, managing treasury operations, embedding financial services across borders, and replacing fragmented financial workflows with one global system built to scale. You’ll be helping customers understand what is possible when their financial operations work as one global system.

It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the deal, and move complex opportunities forward rather than follow a rigid playbook. If you want to work on high-consequence deals that genuinely change how large businesses operate financially, this is the place to do it.

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation

Posted Aug 17, 2026

Posted Aug 17, 2026