Store Manager W/M - Hamburg

The SM provides the highest level of customer experience and delivers the vision of the brand, supporting and mentoring the ASM and the store team to their personal career development.

Your key responsibilities:

Performance management

• Develop topline & manage profitability
• Track, manage & analyze KPIs and manage reporting
• Lead corrective action when necessary

Customer service

• Supervise that the execution of marketing activations and VM guidelines are properly managed to ensure Brand and storestandards
• Act as a role model and ensure his managers and team members understand customer profiles and deliver outstanding customer shopping experience

Operations

• Ensure the right inventory level to provide the best shopping experience
• Oversees activities to ensure building safety, health & safety measures are met
• Work on the planning to have the optimal floor coverage
• Ensure company policies and SOP Excellence, are understood and fully applied
• Manage the resources to keep operating expenses under control and influence staff Opex to reach the targets

Recruitment & training

• Recruit the team with the support of Talent acquisition, HRBP, District Manager
• Build & coach to have an expert team, with the support of the Training Champion, on best-in-class customer service & product expertise
• Motivate & coach the team to achieve set goals; lead KPIs animation
• Actively identify underperformers, at first through individual KPI management, to put appropriate action plan
• Identify talents to provide individual development plan with the support of DM & HRBP
• Have ongoing succession plan

Your profile

Qualifications

Your Profile:

• You have at least 4 years of relevant experience in a retail leadership position.
• Expert in People management
• KPIs obsessed
• Coaching & Feedback culture
• Fluent English and German
• Brand representation: curated product knowledge & emotional engagement
• Demonstrated operational efficiency & adaptability in smaller footprints
• Solid retail expertise with Strong management experience >2 yrs, >6 HC, turnover > €1.5M

We offer

Additional Information

What We Can Offer:

• An exciting working environment in an innovative and international company characterized by fair play, team spirit, opportunity, and diversity
• Opportunities to grow your personality and career within a leading company in the outdoor sports sector
• Flat hierarchies with plenty of room to contribute, take initiative, make decisions, and assume responsibility
• Attractive bonus systems and local benefits
• The chance to be part of a company that values progress, performance, attention to detail, quality, and functionality in its products
• Discounts on AmerSports products including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson from day one

At Salomon, we believe that diversity fuels innovation. We are committed to providing an inclusive workplace where recruitment and career development are based on qualifications, experience, skills, performance, and personal merit.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation