Principal Consultant-Professional Services (f/m/d)

Introduction At Stackgini, we are a fast-growing and well-funded B2B SaaS disruptor revolutionizing how organizations select and manage their IT landscape. As we scale, we’re building a world‑class professional services and customer success function to guide customers through the complex journey of IT demand management. We are a tight-knit, nimble team dedicated to bringing our cutting-edge AI technology to IT decision-making.

We are creative, low-ego, team-spirited, and passionate about making our customers happy. Your tasks Tasks As a Principal Consultant-Professional Services (f/m/d) at Stackgini, you’ll play a key role in guiding our enterprise customers through their journey with our AI-powered IT decision-making platform. You’ll ensure customers achieve measurable business value while contributing to Stackgini’s growth.

Your key responsibilities will be: Strategic advisory & planning: Develop a deep understanding of each customer’s business, IT landscape and objectives. Collaborate with executives to build joint success plans, define KPIs and craft measurable milestones. Onboarding & implementation leadership: Lead workshops, configure our platform to client processes, and drive adoption.

Guide process transformation initiatives—often navigating legacy structures, internal resistance, and political dynamics. Trusted advisor & relationship builder: Act as a single point of contact for large enterprise accounts, nurturing long-term partnerships. Guide clients through complex organisational dynamics, provide best-practice advice and champion stakeholder alignment.

Value realisation & growth: Monitor account health, conduct quarterly business reviews and identify opportunities for account expansion. Thought leadership: Represent Stackgini at industry events and client workshops. Share market trends and innovation insights; develop case studies and success stories that demonstrate our impact.

Requirements Consulting pedigree: 4+ years of experience in top‑tier strategy or IT‑consulting roles. You’re comfortable advising C‑level executives and navigating complex stakeholder landscapes. Technical & business acumen: High affinity with IT departments; ability to grasp enterprise architecture, procurement and governance processes.