Sales assistant (m/f/d)

Ihr Beitrag zu unserer Vision | Ihr Einsatz

1 Sales Support

• Update the prospect and customer database (contacts, opportunities, etc.) in Salesforce
• Enter customer orders into the information system
• Processing and follow-up of customer orders, from order entry to customer delivery (in our internal system)
• Process customer inquiries and complaints, and monitor their resolution
• Coordinate Quality or Regulatory requests.
• Enter and process "financial" and "product quality" disputes via complaint forms as well as the resulting "credit notes".
• Participate in commercial prospecting: mailing, sample follow-up, etc.
• Plan and organize meeting logistics for sales representatives
• Prepare support materials for sales meetings (PowerPoint presentations, quotes, brochures, etc.)
• Draft and format commercial documents (letters, activity reports, meeting minutes, etc.).
• Depending on the need, manage a portfolio of Inside Sales
• Direct contact with our clients and vendors (via phone, e-mails)

2 Contract Reviews

• Ensure the updating of price offers according to the modalities defined by the sales manager.

3 Payment Follow-up

• Follow up with customers in case of late payment, and ensure the settlement of invoices in collaboration with the accounting and Supply Chain department.
• Follow the actions decided with the Business Development Managers

4 Office Support

Perform other office or marketing support actions as needed for the business

Überzeugt auf ganzer Linie | Ihr Profil

• Higher secondary education in Management Assistant, Commercial, Manager, SAM, MCO...
• 4+ years of similar work experience
• Independence, curiosity, creativity, reactive
• Dynamic, committed, with excellent interpersonal and communication skills, and a strong team spirit.
• Ability to prioritize tasks, Results-oriented with multi tasking ability
• Proficient German and proficient English skills (min. B2), spoken and written
• Positive Communicator and assertiveness
• Customer and solutions orientated
• Perfect work organization, target orientation, multitasking skills
• French language skills will be an asset

Das macht uns aus | Unser Angebot

The Sales Assistant (m/f/d) will support the sales team by providing administrative, organizational, and sales support to ensure efficient sales operations and excellent customer service.

Unsere Unterschiede machen unsere gemeinsame Leistung aus.

Bei Air Liquide haben wir uns verpflichtet, ein vielfältiges und inklusives Arbeitsumfeld zu schaffen, das die Vielfalt unserer Mitarbeiter*innen, unserer Kunden, Patienten, Interessengruppen und Kulturen auf der ganzen Welt berücksichtigt.

Wir begrüßen und berücksichtigen Bewerbungen von allen qualifizierten Bewerber*innen, unabhängig von ihrem Hintergrund. Wir sind der festen Überzeugung, dass eine vielfältige Organisation den Menschen die Möglichkeit bietet, ihre Talente sowohl individuell als auch gemeinschaftlich zum Ausdruck zu bringen. Und dass sie unsere Innovationsfähigkeit fördert, indem wir unsere Grundsätze leben, für unseren Erfolg handeln und ein engagiertes Umfeld in einer sich wandelnden Welt schaffen.

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation