Die ZWILLING J.A. Henckels Unternehmensgruppe steht für Tradition und kontinuierliches Wachstum - national und international. Der Geschäftsbereich Küche ist auf die Herstellung und den Vertrieb hochwertiger Produkte für die moderne Wohnküche spezialisiert. Innovationskraft wird in Produkte und Prozesse gleichermaßen investiert und somit stets schnell auf die wechselnden Anforderungen im Markt reagiert. Dank einem international starken Markenportfolio mit den Kernmarken ZWILLING, STAUB, MIYABI, BALLARINI und DEMEYERE und weltweiten Vertriebs- und Produktionsgesellschaften ist ZWILLING J.A. Henckels führend im Premium-Konsumgüterbereich.
Zum nächst möglichen Zeitpunkt suchen wir eine/n
Manager Global Business Process Excellence (m/f/d)
Standort Solingen, Deutschland
Your responsibilities
Process Governance & Ownership: Establish and maintain the enterprise-wide process management framework, defining clear ownership, roles, responsibilities, and governance structures.
Process Design & Standardization: Lead the design, documentation, and standardization of end-to-end business processes across functions, regions, and business units.
Continuous Improvement: Drive process optimization and operational excellence initiatives using Lean, Six Sigma, and other continuous improvement methodologies, ensuring measurable business benefits.
Process Performance Management: Define and monitor process KPIs, performance targets, and improvement measures to ensure process effectiveness and efficiency.
Digital Transformation & SAP Enablement: Translate business requirements into effective process and system solutions, supporting SAP S/4HANA implementations, process automation, and digital transformation initiatives.
Stakeholder Management: Collaborate with business leaders, functional teams, and IT to drive cross-functional alignment and resolve process-related governance issues.
Organizational Change Management: Promote process-oriented thinking and adoption of standardized processes through effective communication, training, and change management.
Team Leadership & Development: Lead and develop the Process Excellence team while coaching Process Owners, Business Process Experts, and Key Users.
Compliance & Risk Management: Ensure business processes comply with internal policies, regulatory requirements, and audit standards, with appropriate controls embedded throughout.
What we’re looking for
Bachelor's or Master's degree in Business Administration, Industrial Engineering, Supply Chain Management, Information Systems, or a related field
Experience in business process mapping, optimization, standardization and automation
Solid understanding of end-to-end business processes (e.g., O2C, P2P, Demand Planning, Manufacturing, R2R) in an industrial setting
Proven track record in process redesign, continuous improvement, and cross-functional change initiatives
Experience in international and matrix organizations
Strong knowledge of SAP S/4HANA, Microsoft 365, and process modeling tools such as Signavio, ARIS, or Visio
Experience with process mining, data analysis, and reporting tools, such as Celonis, Signavio Process Intelligence, and Power BI
Fluent in English, German language skills are an advantage
Willingness to travel internationally and work effectively in a global, cross-functional environment
What we offer
Flexible work hours through flex time
Remote work 1-2 times a week, coordinated within the team
Company daycare
Company cafeteria
Bicycle leasing
Employee parking spaces
Discounts on ZWILLING products
Permanent employment contracts
Wir freuen uns darauf, Sie kennen zu lernen
Land: Deutschland
Standort: Solingen, Deutschland
Arbeitsverhältnis: Unbefristet, Vollzeit
Unternehmensbereich: ZWILLING
Berufsfeld: Sonstige
Karrierelevel: Professionals & Berufserfahrene
Referenzcode: 952
We are committed to professional equality among our employees. In accordance with SGB IX, people with severe disabilities will be given special consideration in the hiring process if they are equally qualified. We welcome applications from all individuals, regardless of their cultural or social background, age, religion, beliefs, or sexual identity. We look forward to getting to know you. Please submit your application via our online application form, including your salary expectations and your earliest possible start date.
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