Account Manager (m/f/d)

Introduction Allow us to introduce ourselves Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions.

We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the Appinio movement? Here at Appinio, we value transparencyin our recruitment process , and we've created a blog to share what to expect during each step of our journey together: here What you’ll be doing Your mission as an Account manager Appinio is looking for a highly driven and passionate Account Manager to join our team.

You will act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity. In this role, you will be responsible for building and managing relationships with companies within a specific industry sector. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with stakeholders Take commercial ownership of a diverse portfolio of small and medium sized accounts, ensuring consistent growth and retention Proactively build a high-quality outbound pipeline, identifying and approaching new prospects within your target market Drive renewals, reactivations, and upsells across your account base, leveraging automation, data, and scaled communication tactics Analyse account performance, pipeline health, and funnel metrics to guide your strategy and improve conversion Collaborate closely with Marketing, Customer Success, and Research team to deliver a best-in-class customer experience Maintain organised, data-backed account management processes — ensuring visibility, prioritisation, and accountability in all activities You will thrive in this role if You have 3+ years of experience in B2B sales, ideally within the Market Research industry, and understand how to translate insights into value You’re a hungry, proactive hunter who enjoys taking ownership of your pipeline and driving results You have a consultative, empathetic mindset, skilled at understanding client needs and building meaningful relationships You’re organised, analytical, and data-driven, using structure and insights to guide decisions and improve performance You’re naturally curious, coachable, and eager to learn, always looking to grow your commercial skills You thrive in a collaborative, international environment, contributing to shared goals and an open feedback culture You are fluent in both German and English (written and spoken) You are based in Germany, Ideally Hamburg We offer What’s in it for you?