Risk, Operational Risk - Consumer Deposits, Associate, Frankfurt

RESPONSIBILITIES

• Second-Line Oversight: Provide independent oversight and constructive challenge of the Consumer Deposits operational risk profile. Review and challenge first-line risk assessments, control design and effectiveness conclusions, ratings, remediation plans, and risk-acceptance decisions, escalating material concerns as needed
• Framework Application: Support the application and enhancement of the operational risk framework, including RCSA, control assessments, scenario analysis, operational events, issues, risk appetite, metrics, and reporting.
• Event Review: Conduct detailed reviews of significant operational risk events, assess root causes and control implications, challenge remediation plans, and identify recurring or emerging risk themes.
• Scenario Analysis: Contribute to scenario analysis and the assessment and quantification of operational risk exposure.
• Change Assessment: Evaluate new products, major business or technology changes, outsourcing arrangements, and other initiatives for impact on the risk profile and control environment adequacy.
• Risk Record Calibration: Perform periodic trigger and change assessments to ensure RCSAs, control assessments, scenarios, and metrics remain current and well-calibrated.
• Regulatory Impact Assessment: Assess the operational risk implications of relevant consumer banking regulations, partnering with Compliance, Legal, and other specialists as needed.
• Risk Indicators & MI: Develop and review risk indicators and management information; analyze trends, concentrations, and outliers to identify areas warranting deeper review.
• Reporting: Prepare clear, accurate reporting, dashboards, presentations, and briefing materials for senior management and governance forums.
• Stakeholder Engagement: Build strong relationships across regional and global teams and contribute to the ongoing development of operational risk methods, practices, and data capabilities.

Your profile

EXPERIENCE & QUALIFICATIONS

• Core Experience: Minimum 4 years in operational risk, enterprise risk, compliance, second-line risk and controls, internal audit, or a related discipline.
• Education: Bachelor's degree in finance, economics, business, risk management, law, data analytics, computer science, or a related field.
• Risk Management Practices: Demonstrated experience applying operational risk concepts and practices, including RCSA, control assessments, event and issue management, scenario analysis, risk metrics, and management reporting.
• Second-Line Oversight: Experience providing independent challenge and oversight within retail or consumer banking, ideally covering deposits, savings products, digital banking, or customer operations.
• Data Analysis: Skilled in analyzing large, complex data sets to identify trends and outliers, test assumptions, and translate findings into clear, evidence-based risk conclusions.
• Reporting & Communication: Experience preparing high-quality management information, dashboards, presentations, and briefing materials for senior stakeholders and governance forums.
• Cross-Functional Collaboration: Experience working across business, operations, technology, and control functions within a regulated financial-services environment.
• Regulatory Knowledge: Familiarity with EU and Irish regulations governing consumer banking and deposits.
• Work Style: Strong prioritization and time-management skills; able to work independently or collaboratively, and deliver quality output in a fast-paced, cross-regional setting.

Preferred:

• Product & Process Knowledge: Understanding of consumer deposit products and end-to-end customer journeys, including related operational risks across onboarding, servicing, payments, complaints, account restrictions, fraud interfaces, and customer communications.
• Risk Translation Skills: Demonstrated ability to turn regulatory requirements, risk data, and control information into practical risk assessments and governance-ready materials.
• Project & Stakeholder Management: Project or change-management experience, with effective collaboration across business, engineering, operations, compliance, legal, and audit stakeholders.
• Communication Skills: Excellent written and verbal communication, with the ability to simplify complex risk topics and present them persuasively.
• Analytical Skills: Strong analytical and problem-solving abilities, with keen diligence and sound judgement.
• MS Office Proficiency: Advanced Excel and PowerPoint skills, with experience producing robust analysis, management information, and senior-level presentations.
• Technical/Automation Skills: Proficiency with coding or data tools (e.g., Python, SQL, VBA, Alteryx, Tableau) to drive efficient, high-quality, repeatable reporting.
• AI Tool Literacy: Practical experience using AI tools for research, analysis, or drafting, applied with sound judgement on confidentiality, data protection, and validation.

Skills

• Communication Skills: Excellent written and verbal communication, with the ability to simplify complex risk topics and present them persuasively.
• Analytical Skills: Strong analytical and problem-solving abilities, with keen diligence and sound judgement.
• MS Office Proficiency: Advanced Excel and PowerPoint skills, with experience producing robust analysis, management information, and senior-level presentations.
• Technical/Automation Skills: Proficiency with coding or data tools (e.g., Python, SQL, VBA, Alteryx, Tableau) to drive efficient, high-quality, repeatable reporting.
• AI Tool Literacy: Practical experience using AI tools for research, analysis, or drafting, applied with sound judgement on confidentiality, data protection, and validation.

We offer

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Source: Statistisches Bundesamt (Destatis), table; dl-de/by-2-0; StarIn's calculation