Director, Key Accounts

To succeed in this role, you will need a consultative mindset, excellent communication skills, and knowledge of the utilities industry. You will also need a proven track record of commercial execution across large, multi-year, multi-faceted contracts, and experience leading or mentoring a customer-facing team.

What You'll Do

• Personally own and grow relationships with a portfolio of our most strategic accounts, serving as the senior commercial relationship owner and executive point of contact.
• Develop and deliver expansion plans across assigned key accounts to execute against business metrics and revenue goals.
• Coach the team on account strategy, executive engagement, and commercial execution on complex, multi-year contracts.
• Identify new workflow improvements and use-case opportunities, helping to upskill the broader customer-facing team in commercial best practices.
• Collaborate with Customer Success Operations, Customer Value Architects, and Product on overall account strategy and execution.
• Develop processes to scale the Key Account Management function as Neara's European business grows.
• Co-present with utilities at key conferences and events across Europe, helping elevate Neara’s market presence.
• Report on account performance, pipeline, and expansion opportunities to senior leadership.

Who You Are

• Demonstrated history of personally managing and expanding enterprise-level accounts within complex technical or SaaS environments, ideally operating as a Director of Key Accounts, Director of Sales, Key Account Manager, Client Partner, or in a similar enterprise role.
• Domain exposure to the utilities sector or a similarly complex, technical, infrastructure-heavy industry is highly desirable.
• Experience leading, managing, or mentoring Account Managers or Customer Success Managers, ideally in a player-coach capacity.
• Experience in strategic sales, management consulting, or tech-enabled enterprise environments.
• Strong communication and interpersonal skills, with the ability to navigate executive dynamics and foster a collaborative, customer-centric culture internally.
• Fluent in English (required); additional European languages are a plus.

What We Are Offering You

• Competitive salary + commission structure.
• Significant development opportunities with scope for lateral and upward movement in a high-growth company.
• Highly meritocratic, non-bureaucratic, and low-ego work culture.
• The opportunity to play a direct, critical role in expanding Neara’s footprint across Europe’s largest utilities to solve real-world infrastructure problems.
• Enjoy the opportunity to work across multiple business areas and build relationships with key internal and external stakeholders.

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Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung