Technical Customer Success Manager (AI Manufacturing Enterprise)

WHAT YOU BRING

• 5+ years in a technical customer-facing role such as solutions engineering, sales engineering or technical account management, ideally in manufacturing or industrial software
• Enough manufacturing and technical understanding to hold your own with plant managers and engineers
• Commercial awareness: you understand how accounts grow and work naturally alongside Sales
• The ability to keep the big picture across many accounts while still diving into the details when needed
• Fluent English and willingness to travel to customer sites; German is a strong plus

What we offer

Employee Share Options Program for all permanent employees*

An increasing benefits list: currently includes Urban Sports club and quarterly team retreats.

Be on the forefront in defining what artificial intelligence means in manufacturing

Gain hands-on experience in working in an AI-first software company

Supportive and inclusive culture that values diversity and promotes the advancement of underrepresented groups within the company

Collaborate with a diverse (currently more than 10 nationalities) and talented team, working on cutting-edge projects with real-world impact

Network with professionals and leaders in the field, opening doors to potential future career opportunities

We have a very flat hierarchy, open 360° feedback, and flexible working hours

Ethics⚖: We are committed to developing ethical AI software

Don't meet all the requirements?

Almetra is committed to creating a workplace that is diverse, fair, and inclusive. We encourage candidates from all backgrounds, even if they do not meet every qualification, to submit their application. We firmly believe that having a team with diverse perspectives only strengthens our company and drives innovation. Our commitment also extends to providing an accessible environment for everyone, including those with disabilities. Please let us know if you require any accommodations during the application process or while working with us, and we will do our best to support you.

• Only full-time, permanent roles are eligible for stock options. Part-time roles, contract roles, work-student, internships and freelance roles are not eligible for stock options.

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Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung