Lead Product Manager - Conversational Banking

What good looks like after 12 months.

Your capability area has a clear, delivered roadmap. The journeys you own resolve more client problems autonomously than they did a year ago, and you can prove it — with quality metrics that hold up. Engineering, operations and design consider you the person who understands the problem best.

What you bring

• Three or more years in product management, with at least one shipped product or major capability you owned end to end.
• Experience with AI-powered, conversational or automation products — or a demonstrable, hands-on understanding of how LLM-based systems behave in production.
• Strong analytical fluency: comfortable defining metrics, working directly with data, and separating signal from vanity.
• The communication range to write clearly for executives and to go deep with engineers, in English.
• Bias to evidence over opinion, and comfort operating with ambiguity in a fast-moving programme.

Nice to have

• Experience in banking, fintech or another regulated industry.
• Exposure to contact-centre operations, BPO environments or customer-service tooling.
• Additional European languages, given our multi-market client base.

Why this role, now

The segment has been newly formed and expanded, the platform foundations are proven, and the interesting work is just starting: taking journeys from containment to genuine autonomous resolution, on infrastructure the bank owns. You will join a small senior team with direct access to the programme's leadership and real ownership from day one.

N26 is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.

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Veröffentlicht am 01. Nov. 2026

Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung