Jobbörse

Support Engineer (m/f/d)

Veröffentlicht am 09. Okt. 2026

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Flix

Berlin

EnglischAusbildungDeutsch nicht nötig

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Job Fit

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Gehalt (Schätzung)

Vollzeit-Referenzwert: 44.000 €–58.000 €/Jahr

Über diese Stelle

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As a Support Engineer (m/f/d) at Flix, you'll be the first point of contact for IT infrastructure requests, helping employees across the globe stay productive through reliable service desk and on-site support.

You'll be part of a globally distributed IT Infrastructure Support Team , within our Foundation Division, that owns and manages critical services — including the employee device lifecycle (Microsoft Intune/Autopilot), our Atlassian cloud environment, and technical event support.

About the Role

Resolve employee IT requests efficiently via our ticketing system, providing a smooth and friendly support experience
Manage the device lifecycle end-to-end — hardware procurement, provisioning, setup, asset tracking, and troubleshooting
Support collaboration tools including Office 365, Microsoft Teams, Outlook, and OneDrive
Help employees get the most out of Atlassian tools such as Jira, Confluence, and JSM
Create and maintain knowledge-base articles and IT documentation to support self-service and team efficiency

Build hands-on experience with device management platforms and IT infrastructure tooling

Collaborate with colleagues across global offices, contributing to team ceremonies and cross-functional projects

A degree, certification, or vocational training in an IT-related field (e.g. Information Technology, Computer Science, or Information Systems)
2–4 years of experience in IT support, service desk, or technical customer support
Solid working knowledge of Office 365 and standard workplace collaboration tools
Comfort communicating clearly and patiently with non-technical users
Curiosity and a genuine eagerness to learn new technologies and workflows
Hands-on experience with Microsoft cloud technologies (Intune, Entra ID, Autopilot)
Experience administering Atlassian tools (Jira, Confluence, JSM)
Experience supporting employees across multiple time zones or global offices (nice to have)

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

Travel perks : 12 free Flix vouchers + 12 discount vouchers for friends & family.
Work from (M)Anywhere : Depending on your role, work from another location for up to 60 days per year.
Hybrid work model : We are an office-first company, but we offer flexibility to balance work and life.
Wellbeing support : Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
Learning & Development : Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
Mentoring Program : Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.

As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!

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Eckdaten der Stelle

Arbeitgeber: Flix
Position: Support Engineer (m/f/d)
Stadt: Berlin
Arbeitsmodell: nicht angegeben
Sprache: Englisch
Erfahrungsstufe: nicht angegeben
Veröffentlicht: 09. Okt. 2026
Quelle: Greenhouse

Bewertung des Unternehmens

Glassdoor 4,2
706 Bewertungen
Auf Glassdoor ansehen
Kununu 3,8
515 Bewertungen
Auf Kununu ansehen

Support Engineer (m/f/d)

Job Fit

Über diese Stelle

About the Role

About You

What We Offer

Why Join Flix?

Eckdaten der Stelle

Bewertung des Unternehmens

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