Ausbildung zum Fachinformatiker für Systemintegration (m/f/d)

Your role and responsibilities

• You will learn how to support and advise colleagues on IT and application-related issues as part of first-level support.
• You will analyze hardware and software problems and contribute to resolving them, demonstrating your problem-solving skills.
• You will learn how to plan system and network infrastructures and implement them as part of a team.
• You will assist in coordinating external service providers in dealing with hardware and software issues as part of second- and third-level support.
• You will contribute to various projects involving the design and implementation of IT systems.
• As you gain experience, you will contribute to creating training materials and guides for your colleagues.

Your profile

• You have a good intermediate school-leaving qualification; a university of applied sciences entrance qualification or university entrance qualification is an advantage.
• You have a strong technical understanding and are enthusiastic about IT topics and modern technologies.
• You enjoy handling and solving all kinds of user-related issues and value personal interaction.
• You demonstrate strong communication skills, initiative, and analytical thinking and are willing to learn new things.
• You have a valid driving licence or are willing to obtain one during your apprenticeship (for occasional trips between our two locations using a pool vehicle).

Your Apprenticeship at a Glance

• 3-year dual apprenticeship starting in summer 2027, including block-based classroom instruction at Werner-von-Siemens-Schule in Frankfurt.
• Practical experience in various areas of our IT department, with a focus on Workplace IT Services and IT Infrastructure Services.