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Technical Support Specialist (German Speaking) - (m/w/d) - Fixed Term Contract

Veröffentlicht am 30. Okt. 2026

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Tesla Germany GmbH

Berlin

EnglischBefristeter VertragFließend Deutsch (C1+)

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Job Fit

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Gehalt (Schätzung)

Grobe Schätzung: 44.000 €–58.000 €/Jahr

Über diese Stelle

What to Expect

Please submit your CV in English in order to be considered for the role.This is a 12-month fixed-term contract with the possibility of extension.Tesla is looking for a customer-focused, experienced, and motivated Energy Customer Support Specialist to join our Energy team in Berlin or Amsterdam. If you love helping people, are customer-centric, and technically skilled, we would love to meet you. As a Customer Support Specialist, you will act as the first point of contact for our customers, provide product information, answer questions, and resolve any problems that our customers might face. You’ll mainly provide customer support for our home battery, the Powerwall and our residential EV charger, the Wall Connector.

What You’ll Do

Provide the highest level of verbal and written (technical) customer support via telephone and email systems
Evaluate the needs of customers and work in a creative, proactive manner to resolve technical and general support enquiries for our Energy products
Determine the best course of action for all support activities Communicate customer concerns escalation team and others as necessary to resolve issues
Accurately record issues and data into CRM/Support Systems

What You’ll Bring

2+ years of experience in a customer support role, experience in a technical environment is considered a plus
Excellent written and verbal communication in English and German
Ability to multi-task, prioritize, and manage time effectively
Familiarity with Customer Relationship Management systems and practices
Attention to detail and ability to work in a fast-paced environment
Establish and maintain positive, cooperative, working relationships

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.

Apply at: https://www.tesla.com/careers/search/job/287885?source=BA

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Eckdaten der Stelle

Arbeitgeber: Tesla Germany GmbH
Position: Technical Support Specialist (German Speaking) - (m/w/d) - Fixed Term Contract
Stadt: Berlin
Arbeitsmodell: nicht angegeben
Sprache: Englisch
Erfahrungsstufe: nicht angegeben
Veröffentlicht: 30. Okt. 2026
Quelle: XING

Technical Support Specialist (German Speaking) - (m/w/d) - Fixed Term Contract

Job Fit

Über diese Stelle

Eckdaten der Stelle

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