BOTTEGA VENETA Client Advisor Part Time (m/f/d) Stuttgart

Introduction

Summary

Inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking a part-time Client Advisor (64%, 3 days per week) to join our dynamic team at the Stuttgart Breuninger store, reporting directly to the Store Manager.

Your tasks

Your opportunity

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

How you will contribute

• Finalize sales targets achievements in line with company strategy
• Use effective selling techniques to maximize the business potential of the stores
• Contribute to build team working sharing information and best practices
• Collect and update customer information to ensure an efficient use of CRM and Client Book
• Uphold respect of the company standards and procedures
• Keep stock info updated and follow store-to- store transfer request procedures
• Cultivate customer relationships
• Deliver excellence in customer service in alignment with the company standards

Who you are

• Native speakers as an advantage
• Excellent customer and service attitude and high flexibility to adapt to several types of Customers
• Sales experience preferably in fashion & luxury contexts
• Excellent communication and empathic skills