Technical Account Manager - Hospital (m/f/d)

🚀 YOUR DAILY BUSINESS - NO TWO DAYS ARE ALIKE

• Own the technical relationship with a portfolio of hospitals and hospital groups, building a deep understanding of their HIS/KIS setup, infrastructure, clinical workflows, open topics, and key stakeholders
• Maintain a technical account plan for every customer, covering integrations, deployment architecture, security requirements, planned changes, open risks, and upcoming rollout waves
• Lead release pre-briefings and technical reviews, helping customers assess the impact of changes across systems before they affect clinical operations
• Stay close to every issue across your accounts: Technical Support manages the queue, while you manage the relationship and provide the technical and organizational context needed to accelerate resolution
• Identify recurring themes across hospital customers and turn them into actionable feedback for Product and Engineering, improving reliability, integrations, and rollout readiness

🤝 YOUR SKILLSET - WHAT YOU BRING TO THE TABLE

• Several years of experience in technical account management, solutions engineering, technical support, or implementation, ideally in B2B SaaS, health tech, or hospital IT
• Hands-on technical knowledge of integrations, APIs, logs, networks, identity and access management, and device or MDM setups; familiarity with healthcare interoperability standards such as HL7 or FHIR is a plus
• Great communication skills across technical, clinical, and executive audiences, from discussing an interface with hospital IT to aligning on a rollout with nursing leadership or senior management
• A structured, calm approach to managing complex organizations, multiple sites, and open topics simultaneously, supported by data that demonstrates progress and impact
• Professional German and comfortable English, based in Germany, and willingness to occasionally travel to customer sites when a rollout or escalation requires on-site support; experience with hospital information systems is a plus

🌱 GROWING TOGETHER - WHAT YOU CAN EXPECT AT VOIZE

• We are a fast-growing startup, which means you will tackle meaningful challenges, grow quickly, and make a real impact by giving frontline workers more time for people
• Become a co-creator of our success with stock options
• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany
• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, access to learning platforms such as Blinkist and Audible, and free language courses
• You decide when you work best, with flexible working hours and a strong hybrid setup

✨ READY TO TALK? APPLY NOW! 🚀

We look forward to your application and can’t wait to meet you - no matter who you are or what background you have!

Wir zeigen einen Auszug und einen Link je Anzeige, und den vollen Text, wenn die Quelle es erlaubt. Genannte Marken und Logos gehören ihren Inhabern.

Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung

Veröffentlicht am 02. Nov. 2026