Strategy & Operations Analyst - Germany 🇩🇪

👨‍👩‍👧‍👦 Grow from 7 cofounders to 1200+ happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor .

🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings

🚀 Already more than 1 300,000 small and medium-sized enterprises (SMEs) and over 6,500 accounting firms use Pennylane in France!

About Strategy & Operations at Pennylane:

At Pennylane, being part of the Strategy & Operations team means deeply understanding operational realities. As we launch our German entity, we design and implement efficient, scalable solutions that enable Pennylane to reach and exceed its ambitious expansion targets. Your role will be pivotal in structuring local operations from scratch, scaling existing processes, and tailoring our operating model to the specificities of the German market. To make this launch a success, our Strategy & Operations teams work daily alongside Business teams (Sales, Success Managers), Tech teams (Developers, Product Managers), and Data teams (Data Scientists, Data Analysts).

The Goal

Significantly boost team productivity through better tool utilization, process simplification, and operational structuring to support the launch and expansion of our German entity.

Day-to-Day Impact

You will be the owner, key point of contact, and driver of change within the Business Teams for the German market. You will work closely with operational managers leading Sales, Professional Services, Customer Support, and Account Management.

Your Role

• Drive transformation and challenge the status quo: Observe, listen, challenge existing setups, and continuously propose optimizations to reduce time spent on manual admin tasks or data searches. You will pave the way for future local growth, structure operations for a new entity, and document all procedural changes.
• Implement operational improvements: Roll out solution-driven initiatives through new information systems, app modifications, or organizational changes. You will lead projects while leveraging cross-functional capabilities (Data, Sales, Finance, etc.). Your mission will also be to ensure high customer satisfaction, hit delivery deadlines, and monitor roll-out KPIs.
• Scale and localize processes: Adapt global operational frameworks to German market specificities while remaining aligned with core Pennylane standards.
• Benchmark and innovate: Observe other departments, take a step back, run benchmarks, and gather insights to refine operational strategies.
• Enable teams and drive adoption: Implement strong communication and hands-on support for German teams to ensure smooth onboarding onto new methodologies (optimal tooling, training, continuous improvement). You will ensure daily tool adoption and process adherence.
• Bridge Ops and Corporate strategy: Gain a high-level view of corporate challenges to anticipate their impact on local German operations and provide operational visibility through data-driven insights.

Candidate Profile

We are looking for an ambitious professional with a proven track record in organizational transformation, productivity improvement, project management, and operational structuring in a fast-paced environment.

Key Qualifications & Skills

• Languages: Fluent in German and English
• Minimum of 4 years of proven experience in business transformation and operational efficiency through system and tool implementation.
• First-hand experience or a strong appetite for market launches, entity structuring, or scaling operations.
• Strong natural curiosity and drive to make a real impact: active listener and sharp observer.
• End-to-end project management experience: ability to scope problems quickly, execute fast, and iterate without waiting for perfection.
• Ability to balance granular detail with a high-level strategic perspective.
• Strong business acumen.
• Excellent written and verbal communication skills; ability to simplify complex issues.
• Appetite for or knowledge of AI, No-Code tools, and process automation.
• Strong analytical skills (proficiency in SQL is a plus).
• Familiarity with SaaS business operations and tools like Salesforce and Intercom is a plus.

What do we do to make your work life easier

🏢 This job is based in Berlin with an on-site presence a few days per week at our Berlin office (Rosenthaler Strasse 43–45).

💵 An attractive package (detailed during the screening stage)

📈 You'll get company shares to enjoy a piece of the success story you're building with us

🌴 30 days of paid leave per year.

🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it

⛹️Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness

🇬🇧 You’ll have access to Busuu to perfect your english or your french

💻 You’ll get the latest Apple equipment

🎉 Regular company events: We value spending time together through events such as our Tech Days, held every three months, our annual company offsite, and team gatherings approximately once a month at our Berlin office (Rosenthaler Strasse 43–45).

🤝 Hiring Process:

• Intro Call: First exchange with Thomas (Recruiter) - 30 min video call
• Manager Interview: Interview with Alexandre (Chief of Staff Germany) – 45min video call
• Case Study:
• Practical exercise with two Pennylane Strategy & Operations Manager – 60min video call
• On-site fit: With team members from the Sales or Success Departments.
• Final Round: Interview with Eric Scaramozzino (VP Strategic Initiatives) and Tobias Janiesch (General Manager) - 45min to 1H video call

We make sure we move fast ; you can expect the recruitment process with us to last between 15 and 25 days in total.

We have tried to give you as much details as we could about the purpose, missions and environment of this role; it is now up to you to tell us if you think this is a position in which you could a) have fun and b) bring value to our company.

If you’re hesitating, we encourage you to apply anyway: worst case scenario, you might lose a few minutes, and in the best case, it will be the start of a meaningful and long-lasting collaboration.

We also want to emphasise that we fully embrace diversity and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.

To end with a humble illustration of our commitment, we’ve recently signed the Pacte Parité to set concrete goals in building a better and more inclusive workplace in the years to come.

Encouraging diversity in all its forms, Pennylane strives to offer an inclusive, caring and fulfilling work environment in our offices and remotely. We provide equal opportunities and consideration regardless of background, origin, gender, religion, sexual orientation or handicap.

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Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung

Auf Jobportal gelistet am 07. Nov. 2026

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