Product Manager Ecommerce UX & CRO

Reference code: JR131346

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

What moves you makes us.

What we create goes beyond conventional luxury. We make products for people who follow their passions, accomplish things and wish to leave a lasting legacy. And we achieve this because we employ people who are just like that, who let their passions merge with ours. If you would like to become part of this, then apply for the position of

Product Manager Ecommerce UX & CRO (m/f/d)

A full-time position at our Headquarters in Hamburg starting 1st October 2026.

‘This role presents a unique opportunity to become part of an international team, getting insights into the growing online business and actively shaping customers perception worldwide.’

Maike - Director Digital Experience & Operations

Indulge your passion …

• in leading the strategy, development, and execution of User Experience (UX), User Interface (UI) design, and Conversion Rate Optimization (CRO) initiatives across digital platforms.
• in defining and championing the overall product design vision, ensuring a consistent, intuitive, and engaging user experience that aligns with business objectives.
• in driving data-driven decision-making by identifying opportunities for conversion improvement through user research, A/B testing, and analysis of user behavior and performance metrics.
• in overseeing the end-to-end design process, from conceptualization, wireframing, and prototyping to final UI specifications and implementation, ensuring high-quality outputs.
• in collaborating closely with Product Owners, engineering teams, and marketing stakeholders to translate business requirements into effective design solutions that enhance user journeys and drive measurable conversion uplift.
• in monitoring and reporting on key performance indicators (KPIs) related to user engagement, conversion rates, and design effectiveness, continuously iterating and optimizing based on insights.

You’ll have …

• a proven track record of 5+ years in UX/UI design, product design, and Conversion Rate Optimization (CRO) within a fast-paced digital or e-commerce environment.
• demonstrated expertise with leading design and prototyping tools (e.g., Figma, Sketch, Adobe XD) and experience with A/B testing platforms and web analytics tools.
• strong analytical skills with the ability to interpret complex data, conduct user research, and translate insights into actionable design and optimization strategies.
• excellent communication, presentation, and interpersonal skills, with a proven ability to collaborate effectively with cross-functional teams including Product Owners, Engineers, and Marketing stakeholders.
• a deep understanding of user-centered design principles, information architecture, usability best practices, and various conversion optimization methodologies.
• a Bachelor's degree in Design, Human-Computer Interaction, Marketing, or a related field, or equivalent practical experience. A compelling portfolio showcasing successful design and CRO projects with measurable impact is essential.

In a culture that…

• has combined tradition with a pioneering spirit for over 100 years
• extends its innovative approach far beyond product development
• brings together individuality, enthusiasm and the joy of creativity
• is cosmopolitan, vibrant and diverse
• invites you to go above and beyond as part of a team
• is willing to allow you to develop it, shape it and leave your mark on it

In return, you’ll get…

• an international environment and good development opportunities
• flexible working hours
• site services such as: Canteen, on-site café and laundry service
• company sports and other health programs
• discounted Urban Sports membership
• a subsidized ticket for local public transport (HVV-ProfiTicket)
• an employee car park and charging stations for electric vehicles
• special conditions on Montblanc products and products from other Group brands
• employee benefits portals
• 30 days' holiday
• regular events for employees
• various further training opportunities

In short: Indulge your passions based on your talents and abilities in an inspiring and diverse culture that is characterised by employee recognition and support. Experience all this with us.

We look forward to receiving your application and to meeting you! The HR team