First Line Equipment Service Technician (m/f/d)

requirements, resources and timing are aligned.

• Perform equipment inspections, technical audits and final acceptance activities where required.
• Provide technical and operator training to customers, distributors and service partners.
• Support new equipment introductions, field tests and implementation of product improvements.
• Identify recurring equipment issues and provide structured field feedback to the relevant internal functions.
• Cooperate with Sales, Application and international Service colleagues in support of customer projects and technical requirements.
• Maintain accurate service records and equipment documentation in the applicable service, CRM and ticketing systems.
• Contribute to technical knowledge sharing and the continuous improvement of service procedures, documentation and remote diagnostic capabilities.

Your profile

Skills & Personal Attributes

• Broad technical mindset and willingness to develop expertise across different XSYS equipment technologies and product families.
• Strong analytical and troubleshooting skills combined with a practical, hands-on and solution oriented approach.
• Strong customer orientation and ability to communicate technical matters clearly and

professionally.

• Self-reliant and well organized, with the ability to manage customer visits and technical priorities independently.
• Collaborative team player who works effectively with colleagues across functions, countries and regions.
• Flexible and adaptable to different technologies, customer environments and service requirements.
• Good IT skills; experience with CRM, service management and ticketing systems is an advantage.
• Fluent in English; German and additional European languages are an advantage.
• Willingness to travel frequently throughout Germany and EMEA, with occasional intercontinental travel.

Wir zeigen einen Auszug und einen Link je Anzeige, und den vollen Text, wenn die Quelle es erlaubt. Genannte Marken und Logos gehören ihren Inhabern.

Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung