Client Account Management Specialist (all genders)

• Manage a portfolio of customer accounts and serve as the primary post-sale relationship owner
• Drive customer onboarding, adoption, engagement, and long-term success
• Develop success plans and conduct regular business reviews aligned to customer goals
• Monitor account health, proactively mitigate risk, and execute retention strategies
• Identify expansion opportunities and partner with Sales on renewals and growth
• Track customer outcomes, adoption metrics, and key performance indicators to drive value realization

Here’s What You Need:

• A minimum of five years of experience in Customer Success, Account Management, or a related customer-facing role
• Excellent relationship management, communication and problem-solving skills including fluent German and English
• Strong business acumen with the ability to translate customer goals into measurable outcomes
• Experience managing multiple accounts in a fast-paced, cross-functional environment
• Willingness to travel, depending on business and client needs

You and Accenture

In this role, you’ll be part of Accenture Digital Core. We leverage the full spectrum of digital technologies to simplify our clients’ everyday operations and lead their businesses into the future.

The Accenture Culture: Here, YOU Make the Difference

Your skills, personality, and ambitions make you unique. And when diverse talents, strengths, and perspectives come together, something extraordinary happens: ideas that truly make an impact. That’s why Accenture champions diversity and individual freedom. Create a work environment where you thrive—with tasks you care about, a workload that suits you, and a working style aligned with your goals. How you network, learn, and grow personally is up to you. It’s your career. We’re here to help you shape it the way you envision.

Your Contact

Still have questions? Feel free to reach out to our recruiting team by email at or by phone at 0.

We look forward to your application!

Munich

Statement zur Chancengleichheit

Wir suchen Menschen mit eigenem Lebensentwurf und ungewöhnlichem Lebenslauf. Individuell statt uniform. Vielfalt statt Norm. Diversität ist unsere Stärke und eine wesentliche Komponente der Unternehmenskultur von Accenture. Wir fördern ein integratives und offenes Arbeitsumfeld, in dem sich jeder so zeigen kann, wie er ist. Bei Accenture sind alle Bewerber:innen willkommen: unabhängig von Herkunft, Nationalität, Glaube, Behinderung, Alter, Familienstand, Partnerschaftsstatus, sexueller Orientierung, Geschlecht und anderen gesetzlich geschützten Gründen.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung