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Associate Systems Diagnostics Engineer - (m/w/d) - Fixed Term Contract

Veröffentlicht am 01. Okt. 2026

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Tesla Germany GmbH

Berlin

EnglischDeutsch nicht nötig

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Job Fit

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Gehalt (Schätzung)

Grobe Schätzung: 44.000 €–58.000 €/Jahr

Über diese Stelle

### What to Expect

Please submit your CV in English in order to be considered for the role.Tesla is accelerating the transition to sustainable energy with our industry-leading Residential Energy Products, including Powerwall, Wall Connector, Solar, and the full Residential Energy Ecosystem. These products are already deployed in over 40 countries, with fleets growing exponentially as more partners include them in their projects and installations.The Residential Systems Diagnostics Team uses critical thinking and deep product knowledge to deliver best-in-class, engineer-level support for Tesla’s residential storage and home charging products. As an Associate Systems Diagnostics Engineer, you’ll troubleshoot medium-to-high complexity technical issues, support internal engineering and field teams, and go deep on proprietary power electronics and energy systems. You thrive on challenging edge cases, balance detailed problem-solving with big-picture thinking, and excel in fast-paced, collaborative environments.This role is available in Amsterdam and Berlin.

### What You’ll Do

Own and resolve technical cases from internal engineering, technical, and field service teams via ticketing, email, and live chat
Troubleshoot proprietary power electronics systems, metering, communications, and supporting components

Use CLI tools (Linux, SSH, SCP, VI) to connect to devices, pull logs, and edit configurations

Read and interpret single-line diagrams for PV, storage, load, and meter configurations

Handle VIP and corporate white-glove escalations with urgency and precision

Partner with engineering teams on root cause analysis (RCA) and emerging issue tracking (JIRA)

Document cases thoroughly and identify process or knowledge gaps to improve training and resources

Deliver internal and external upskilling/training sessions

### What You’ll Bring

Bachelor’s degree in engineering, computer science, or a related technical field, or 3+ years in a Technical Support Engineering role
Strong understanding of electrical theory, AC/DC power systems, metering, energy flow, power factor, and phase rotation
Experience troubleshooting complex technical issues involving multiple variables (metering, communications, distributed generation/storage preferred)
Proficiency with Linux command line (SSH, SCP, VI) and comfort learning proprietary systems quickly
Experience with SQL, Python, or AI tools is beneficial
Excellent written and verbal communication skills – able to explain complex technical topics clearly
Strong case management discipline: prioritization, detailed documentation, and follow-up
Experience with CRM tools and MS Office
Fluent in English; additional European languages are a plus
Ability to work independently while collaborating closely with engineering and cross-functional teams
Genuine curiosity for energy products and willingness to go deep on new technology

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.

Apply at: https://www.tesla.com/careers/search/job/278532?source=BA

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Eckdaten der Stelle

Arbeitgeber: Tesla Germany GmbH
Position: Associate Systems Diagnostics Engineer - (m/w/d) - Fixed Term Contract
Stadt: Berlin
Arbeitsmodell: nicht angegeben
Sprache: Englisch
Erfahrungsstufe: nicht angegeben
Veröffentlicht: 01. Okt. 2026
Quelle: Bundesagentur für Arbeit

Associate Systems Diagnostics Engineer - (m/w/d) - Fixed Term Contract

Job Fit

Über diese Stelle

Eckdaten der Stelle

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