Product Manager - (Logistics, Service Automations)

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

• Own critical automations within our support journey - automations & image validation validators. Enable high-performing, autonomous AI Agents with your products.
• Balance user experience with protection of the business. We aim to make service effortless while preventing bad actors from exploiting our automation.
• Drive product and business metrics. You will own and improve squad KPIs, including automation rate, cost savings and fraud prevention.
• Balance new features with technical health. Ruthlessly prioritize your roadmap to improve the user experience while maintaining system reliability (loading times, error rates, and uptime).
• Collaborate with AI Agent squads to drive deeper, seamless integration of AI capabilities into the user flow.
• Align and influence multiple stakeholders across the organization without direct authority
• 4+ years of product management experience in a cross-functional setup, with a proven history of delivering results.
• Strong problem-solving skills: you independently identify friction points in the user journey and deliver solutions in close collaboration with designers and engineers.
• Proactive requirements gathering, and the ability to specify pragmatic solutions at domain level.
• Strong prioritization, with a solid grasp of technical trade-offs and opportunity costs.
• A data-driven mindset: you hold yourself accountable for specific user, product and business metrics, with a track record of measurably improving existing products and launching new ones.
• Strong written and verbal communication to influence partners effectively, and fluent English.

Nice to haves:

• Experience working on Service tooling (Help Center, chatbots, Agent CRM, etc.).
• Experience working with AI/ML-driven products and features.
• Experience utilizing AI to reshape the way of working within their squad
• Proficiency in SQL, BigQuery, Firebase/Google Analytics, or Data Studio.
• Background in Computer Science, Mathematics, Engineering, Business Management, or Economics.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our  hybrid working model  and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation & Gym.
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers and Food Vouchers.
• Wondering what relocating to Berlin is like? In this article, we’ve put together  10 things you should know about moving to Berlin   and how Delivery Hero can support you. You can also visit our  relocation hub  and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the  5 most common interview questions and answers  created in collaboration with our recruiters.

Heads up: exact benefits may look a little different for intern, working student, fixed-term, and part-time roles.

Ready to join our team?  If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at .

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Wir zeigen einen Auszug und einen Link je Anzeige, und den vollen Text, wenn die Quelle es erlaubt. Genannte Marken und Logos gehören ihren Inhabern.

Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung

Veröffentlicht am 01. Nov. 2026

Veröffentlicht am 01. Nov. 2026