Retail Onboarding Specialist

As Wolt continues to grow, so does the complexity of our operations. As a Senior member of the Retail Onboarding team, you will play a key role in driving, optimizing, and scaling our onboarding engine in the German market. You will work closely with internal teams as well as major retail partners (e.g. key accounts like Edeka), ensuring we maximize both speed and quality.

What we offer:

The opportunity to play a key role in shaping something exceptional in an international environment

A steep learning and growth curve in a global technology company

An attractive salary and flexible working hours

High ownership and autonomy within a dynamic team

A flat hierarchy in a scaling start-up environment

Discount on Wolt orders

Public transport allowance

Wellness allowance (Urban Sports Club)

Weekly (virtual) all-hands meetings and regular team events

Flexible working hours + 30 days paid holiday

Are you excited about this opportunity because you will…

• Own the end-to-end onboarding of retail partners – from first contact to successful go-live

Actively onboard, train, and support merchants, including conducting on-site training when needed

Coordinate photoshoots and manage external workforce for data entry and catalog creation

Edit, structure, and optimize menus and assortments, with a strong focus on data quality (Excel is a core part of your daily work)

Ensure high-quality product data and continuously improve catalog standards

Collaborate closely with Sales, Account Management, and other stakeholders to remove bottlenecks across the onboarding funnel

Act as a central driver of onboarding velocity by proactively identifying and resolving roadblocks

Analyze and improve workflows, leveraging new technologies to scale operations

Our expectations

You demonstrate strong ownership and an entrepreneurial mindset, working independently with limited guidance

You are structured, detail-oriented, and proactive in solving problems

You have excellent communication skills in German and English (written and verbal), and are confident working with senior stakeholders internally and externally

You are not afraid to pick up the phone, challenge stakeholders, and drive execution

You bring several years of experience (ideally 4+ years) in sales, account management, operations, or customer support

You are comfortable working with data and Excel/Google Sheets, and are eager to further develop these skills

You have strong analytical and problem-solving skills with a clear bias for action and impact

You thrive in cross-functional environments and actively drive collaboration

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Wir zeigen einen Auszug und einen Link je Anzeige, und den vollen Text, wenn die Quelle es erlaubt. Genannte Marken und Logos gehören ihren Inhabern.

Quelle: Statistisches Bundesamt (Destatis), Tabelle; dl-de/by-2-0; eigene Berechnung

Veröffentlicht am 01. Nov. 2026

Veröffentlicht am 01. Nov. 2026

"visa sponsorship"