Apprenticeship Management Assistant for Dialogue Marketing (m/f/d)

Your Task In our training as a dialog marketing clerk, you will design customer experiences via various channels. This training content includes: You advise customers by phone, chat or email You find solutions to their concerns You optimize customer processes You ensure satisfaction and commitment You can find more details about the training content here. Possible fields of application During your training, you can be employed in various areas, such as: Telecom Service Center Technical customer service Customer contact in the shop You can find out more about our business areas at Deutsche Telekom here.

Your prospects After graduation, there are many opportunities available to you — for example in customer consulting or in service and sales. With our wide range of continuing education opportunities, you will continue to grow steadily. With our Bologna @Telekom program, you also have the opportunity to study while working — in cooperation with selected universities.

Your Profile Main/secondary school diploma, Abitur or a comparable degree Enjoys working with people as well as advising and selling Good oral and written communication skills Planning and organizational skills as well as a careful and reliable way of working English language skills Applying has never been easier! We welcome all people equally! No application deadline: As long as the position is online, there are still places available.

This call for tenders is not linked to the advertised location. Your best fit can also be found in the surrounding area. Are you still unsure which training is right for you?

With Best Fit, we are happy to support you with individual career orientation and find your ideal career start together. Benefits Attractive compensation: 1st year 1,384.96€, 2nd year 1,441.95€, 3rd year 1,498.94€ Work-life balance: 36 h/week and 30 days vacation per year. Vacation allowance of 255€ and, if applicable, contribution to travel expenses between home and training center Rental allowance: If you have to move because of your education, you may receive a monthly maintenance allowance of up to 300€.